In recent years, the idea of customer service has become more of a buzzword than a meaningful concept, marketed by companies who want you to
believe they've got your back. Well, Festool is not that kind of company. Festool aspires to build and maintain a meaningful relationship with each
customer, especially in times when you need them the most. That's the essence of SERVICE All-Inclusive, a new way of doing business
from Festool that puts their approach to service at the same caliber as their tools....second to none.
In short, SERVICE All-Inclusive means that every
Festool power tool comes bundled with an industry-leading package of offerings to support you and assist with any problems you might encounter with your tool.
To take full advantage of these services and make using them easier, your tools need to be registered with Festool.
At Highland Woodworking, we register all Festool tools we sell as a service to our customers.
Festool offers these benefits to owners of registered tools:
Should you need to send your tool for repair or servicing, the process will be much faster.
It creates a record of your purchase in case your tool is lost, stolen or damaged by a fire.
Access videos for demos and tips to help you get the most out of your investment.