How to Redeem Your Gift Certificate

ONLINE
To redeem a Highland Woodworking Gift Certificate online, simply enter the gift certificate number in the Order Comments text field during checkout. The dollar amount of the certificate will not be reflected in the order total of the shopping cart, but will be deducted from the final order total. You will be required to enter a credit card number before your order can be completed, however your credit card will not be charged if the gift certificate amount is equal to or greater than your order total.

Should the gift certificate amount be greater than your order total, a credit memo will be issued for the remaining amount and may be used toward a future purchase. You will receive an email once your order is processed indicating the amount of any applicable credit.

Should the gift certificate value be less your order total, your credit card will be charged ONLY for the outstanding amount.

MAIL ORDER
To redeem a Highland Woodworking Gift Certificate on a Mail Order, enter the gift certificate number on the order form and deduct the gift certificate amount from your order total.

Note: Shipping charges apply to the total cost of the items bought, not the order total after the use of the gift certificate.

If the gift certificate amount is greater than your order total, a credit memo will be issued for the remaining amount and may be used toward a future purchase.

If the gift certificate value is less than your order total, please provide a credit card number for the outstanding amount, or include a check or money order.

PHONE ORDER
To redeem a Highland Woodworking Gift Certificate when you are placing a Phone Order, when your order taker asks how you wish to pay, please tell them that you wish to redeem a gift certificate. He/she will ask for the number of the gift certificate and apply it to your order.

If the gift certificate amount is greater than your order total, a credit memo will be issued for the remaining amount and may be used toward a future purchase.

If the gift certificate value is less than your order total, you will need to provide a credit card number for the outstanding amount, or mail a check or money order.

If you have any questions or need further assistance, please contact our friendly customer service department at 1-800-241-6748, or send us an e-mail.

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