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Security

The Highland Woodworking website is a secure site as authenticated through Network Solution's Secure Extended Validation, which uses 256-bit Extended Validation SSL, the strongest Secure Socket Layering encryption technology available to ensure safe Internet transmission of your personal information. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you're about to enter a secure area. You can view our SSL Certificate HERE or buy clicking on the Network Solution's Seal on our home page. Additionally, in Firefox under "Tools", "Page Information" then "Security" you can view the Encryption Details of our site's pages.

While customers browse around our site all pages are secure including the shopping cart checkout area. While you browser the Highland Woodworking site the pages are secure pages and you should notice that the “http” in the URL changes to “https”. All “https” pages on the net are secure. Firefox, Internet Explorer, Google Chrome and other browsers also flash a “padlock” icon to indicate that an SSL-secured transaction has been established. You may click on this icon to view Highland Hardware’s valid security certificate, which is registered under our www.highlandwoodworking.com domain name.

As an extra measure of security Highland Woodworking uses Network Solution's EV suite, SL Certificates with Extended Validation (EV) which trigger Web browsers to display a green address bar with the name of the organization that owns the SSL Certificate and the name of the Certificate Authority that issued it. The green bar shows site visitors that the transaction is encrypted and the organization has been authenticated according to the most rigorous industry standards.

All personal information stored on our site is protected through this "digital certificates" technology which functions as electronic credentials that allow secure communications between two parties. Digital certificates help identify user privileges as well as encrypt electronic messages over the Internet providing for safe data storage, online trading and credit card transactions.

You will also see the "Trustwave Trusted Commerce Seal" on our site indicating that based on policies, procedures, and technical systems which store, process and/or transmit cardholder data, we have performed the required procedures to validate PCI DSS compliance.

Security warnings while navigating our website are the result of the browser, operating system and security setting combination you have on your computer.

Why do I get a warning that says - this page contains both secure and non-secure items?

This is normal and caused by images that are intended to display on the page but are stored on a site other than Highland Woodworking. The pages are secure, but because the images are from a different address than our registered certificate the security company is creating an alert. If you click no to viewing the unsecured image, the page will load but the images will display as broken links.

Why do I get a warning that says - secure page to a non-secure page (or vice- versa)?

This is a standard warning that many browsers display when a visitor moves from a "secured" page to a "non-secured" page. When you encounter such a warning on our site, it usually means that you are moving from an "https://" to an "http://" page. The secure and non-secure alerts look the same, and appear as a “warning”. As you navigate through our site you can link to 3rd party pages or pages on a Highland Woodworking non-commercial channel that may or may not be "https" so a warning will alert you accordingly, but these messages do not affect the security and safety of our site. As you navigate back to pages with eCommerce or privacy concerns look for the “https://” in the URL or the “padlock” icon to know that your information is protected.

Why do I get a warning that says - the name of the security certificate does not match the name of the site?

The common name that you specified when you generated the certificate request for our site did not match the URL that is used to access our site. Click on VIEW Certificate and verify that it says www.highlandwoodworking. If so, you can simply press YES to continue. Your connection to our website WILL STILL BE ENCRYPTED, but you will continue to receive this warning on each visit to our secure website.

When I attempted to access the secure site, my browser pops up a warning message that says "The security certificate was issued by a company you have not chosen to trust. View the certificate to determine whether you want to trust the certifying authority."

Early versions of some browsers may not have the NS root certificate installed. Network Solutions is the provider of our secure server certificate and is a bona fide certifying authority. To remedy this problem, you can:

  1. Simply press YES to continue. Your connection to our website WILL STILL BE ENCRYPTED. But you will continue to receive this warning on each visit to our secure website. Or,
  2. Press VIEW Certificate and then INSTALL. This will add the root certificate to your browser. Or,
  3. Upgrade your browser to a newer version.

If you see other browser warnings or error messages concerning the security of our site, please contact us. Include the specific wording you saw and where at www.highlandhardware.com you encountered the message. Providing us with these details helps us to know if you have encountered a technical difficulty or a standard warning like the one described above.

This is a Secure Site with Network Solution's Extended Validation SSL technology in place.

Customers can shop with confidence, knowing security and encryption measures are in force and monitored.

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